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Privacy Policy

Last updated: November 2025.

At nutricity.hr, we value your privacy and are committed to protecting your personal data. These Privacy Policy explain how we collect, use, and protect your data when you visit our website or make a purchase through it.

By using the nutricity.hr website, you agree to the terms of these Privacy Policy.

1. Data we collect

We collect data in several ways to enable, improve, and personalize your shopping experience.

a. Personal data

When you visit or make a purchase on nutricity.hr, we may collect data such as:

  • Your name, billing address, shipping address, and contact information (email address, phone number).
  • Payment details (securely processed through third-party payment service providers).
  • Login details for a user account (if you open an account).
  • Order and purchase history.

b. Automatically collected data

Automatically collect certain information when you use our website, including:

  • IP address and device information.
  • Browser type, version, and operating system.
  • Pages you are visiting and the time spent on the page.
  • The web page or search engine from which you came.

These data help us understand user preferences and improve the overall user experience.

c. Cookies and tracking technologies

We use cookies and similar technologies for:

  • Recognizing the user upon returning to the page.
  • Saving products to the cart and user settings.
  • Analyze website traffic and usage trends.
  • Display relevant ads.

For more information, please see our page [About Cookies].

2. How we use your data

Collected data is used for:

  • Processing and fulfilling your orders.
  • Communication related to orders, products, or promotions.
  • Improving our website, services, and product offerings.
  • Detecting and preventing fraud or unauthorized transactions.
  • Respecting legal obligations and protecting our rights.

With your consent, we can send you promotional emails about new products, special offers, and other news.

3. Sharing your data

We do not sell or rent out your personal data.

However, we can share data with trusted third parties for business purposes, including:

  • Payment service providers for secure transaction processing.
  • Delivery services for order delivery.
  • Marketing and analytics partners (such as Google Analytics) to improve the page.
  • Competent authorities when required by law.

All third parties are required to protect your data and use it exclusively for agreed purposes.

4. Data Security

We use standard security measures and encryption to protect your personal data.

However, no system of transferring or storing data via the internet can be completely secure. You share data with us at your own risk, but we take all reasonable steps to protect it.

5. Your rights and choices

Depending on your location, you may be eligible for:

  • Access, correction, or deletion of personal data.
  • Withdrawal of consent for marketing communications.
  • Request for a copy of the data we have about you.

You can update your items or request data changes by contacting us at [email protected].

To unsubscribe from our marketing emails, click the “Unsubscribe” link in our messages.

6. Data Retention

Your personal data is stored only as long as it is necessary for the purposes described in these rules — such as order processing, complying with legal obligations, or resolving disputes.

7. Third-party links

Our website may contain links to websites of third parties.

nutricity.hr is not responsible for the privacy policies or content of those external pages. We recommend that you review their privacy policies before sharing personal data.

8. Children’s Privacy

We do not collect personal data from individuals under the age of 18.

If you believe a minor has submitted personal data to us, please contact us immediately and we will take appropriate measures to remove it.

9. Amendments to these Rules

We can occasionally update these Privacy Policy to reflect changes in our business or due to legal reasons.

All changes will be published on this page with the updated date “Last Updated”.

10. Contact us

If you have any questions or uncertainties related to these Privacy Policy or your personal data, contact us:

Nutricity Croatia

E-mail: [email protected]

Web page: https://nutricity.hr