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Terms of Use

Last updated: November 2025.

Welcome to Nutricity (“Nutricity”, “we”, “our”, “us”, “Gofinch”).

By accessing or purchasing through any Nutricity website (“Platform”), you agree to the following Terms and Conditions (“Terms”).

Please read them carefully before using our website or ordering products.

1. General information

Nutricity manages online stores that offer carefully selected health, wellness, and nutrition supplements in multiple countries and regions.

These Terms apply to all Nutricity domains, including nutricity.hr.

All products and content on our website are intended for persons aged 18 or older.

We reserve the right to modify or update these Terms at any time. Continued use of the Platform shall be deemed acceptance of the updated Terms.

2. Acceptance of terms

By visiting our website, creating a user account, or ordering products, you confirm that you have read and accepted these Terms, as well as all additional policies published on Nutricity pages, including:

  • Privacy Policy
  • Cookie Policy
  • Delivery Rules and Delivery
  • Return Policy and Refund Policy

If you disagree with any part of these Terms, please stop using the Platform.

3. Using the platform

By using our services, you agree:

  • Use the Platform only for legal and legitimate purposes
  • Avoid fraudulent, harmful, or disruptive activities
  • Provide accurate and complete data when creating invoices or orders.
  • Do not bypass security features or website functionality.

We reserve the right to temporarily or permanently disable access for users who violate these Terms.

4. Product information and health disclaimer liability

All product information on the Platform is provided solely for informational purposes.

Nutricity products are not intended for the diagnosis, treatment, cure, or prevention of any disease.

Before using the nutrition supplements, it is recommended to consult a qualified healthcare professional, especially if:

  • You are pregnant or breastfeeding
  • indicate existing health condition
  • Taking medications on prescription

Nutricity and Gofinch are not responsible for any side effects resulting from improper use, excessive consumption, or unsuitable consumption of the products.

5. Orders, prices, and payment

  • Prices on nutricity.hr are displayed in euros (EUR).
  • Prices may be changed at any time without prior notice.
  • Placing an order represents a quotation for purchase. Acceptance occurs when the order is confirmed and sent.

We can cancel or reject orders due to:

  • limited stock availability
  • suspect fraud
  • incorrect prices or product information

You agree to provide accurate data for billing and payment.

Payments are processed securely through trusted global or regional payment service providers.

6. Delivery and shipment

All orders are shipped in accordance with the Delivery and Shipping Rules applicable to nutricity.hr.

Delivery time may vary depending on:

  • destination country
  • Courier service issues
  • with vehicle inspection or import checks
  • weather conditions or unforeseen circumstances

Nutricity is not responsible for delays beyond our control.

7. Refunds and Money Returns

For all requests related to returns and refunds, please see our Return and Refund Policy.

These rules include:

  • terms of acceptance
  • return conditions for refund
  • return instructions for return
  • years payback money

Due to the nature of dietary supplements, certain products may not be acceptable for return after opening or use.

8. Intellectual Property

All content on the Nutricity website — including images, product descriptions, logos, branding, text, and digital materials — is the property of Nutricity / Gofinch or their licensors.

It is not permitted to copy, reproduce, modify, or distribute any content without prior written approval.

9. Third-party links

Nutricity website may contain links to external websites of third parties for the convenience of users.

Nutricity and Gofinch are not responsible for the content, accuracy, or privacy policies of those external pages.

10. Privacy and Cookies

Using any Nutricity website is governed by our:

  • Privacy Policy
  • Cookie Policy

By continuing to use the Platform, you agree to the data processing described in those terms.

11. Limitation of Liability

In the fullest extent permitted by applicable laws, Nutricity and Gofinch will not be liable for:

  • indirect, incidental, or consequential damage
  • data loss, revenue or profit
  • incorrect use or consumption of products
  • unauthorized access to your user account
  • delays or failures caused by external factors

Total responsibility of Nutricity and Gofinch is limited to the value of the purchased product.

12. Contact

If you have any questions regarding these Terms of Use, contact us:

Nutricity Croatia

E-mail: [email protected]

Web page: https://nutricity.hr